Reply

Prepay Top Up Frequency

New Poster
Posts: 1
Registered: ‎02-04-2017
Accepted Solution

Prepay Top Up Frequency

by David6 New Poster
Message 1 of 2 (310 Views)
Hi there,

I'm currently overseas and not using my Vodafone number (currently on prepay), however the number is connected to my NZ bank account so I need it active. I also want to keep the number for when I return to NZ. How long after the most recent top up until my number is deactivated and I lose it forever?
Posted from Apple iPhone

Accepted Solutions
Highlighted
Community Manager
Posts: 1,474
Registered: ‎02-02-2013

Re: Prepay Top Up Frequency

by Community Manager Community Manager
Message 2 of 2 (512 Views)
Thanks for your post, hope the travels are going well.
Your number will remain active for 365 days, you can top up online if need be.
Cheers
Channel Manager, Help & Support
Vodafone New Zealand

View solution in original post

Posted from Apple iPhone
Solution
Accepted by topic author David6
‎05-04-2017 09:53 AM

All Replies
Highlighted
Community Manager
Posts: 1,474
Registered: ‎02-02-2013

Re: Prepay Top Up Frequency

by Community Manager Community Manager
Message 2 of 2 (513 Views)
Thanks for your post, hope the travels are going well.
Your number will remain active for 365 days, you can top up online if need be.
Cheers
Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPhone
Solution
Accepted by topic author David6
‎05-04-2017 09:53 AM
Stats
  • 1 Reply
  • 12w ago
  • 311 Views
  • 1 Kudo
  • 2 Contributors
Kudos 101- Don't be shy, hand it out today