Reply

Prepay Carry Over Limit

Highlighted
Expert Contributor
Posts: 559
Registered: ‎21-05-2015

Prepay Carry Over Limit

by Expert Contributor Expert Contributor
Message 1 of 3 (184 Views)

Hi Team,

 

 

Why do the prepay plans have a limit of 500 mins and 3.5GB of data as the max amount that can be carried over? non of the others (skinny) 2degrees have such a limit....

Expert Contributor
Posts: 559
Registered: ‎21-05-2015

Re: Prepay Carry Over Limit

by Expert Contributor Expert Contributor
Message 2 of 3 (133 Views)

Bump

Vodafone Ninja
Posts: 568
Registered: ‎30-08-2016

Re: Prepay Carry Over Limit

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 3 of 3 (129 Views)

Hey @Christopher

 

This is similar to the 12 month carryover limit we had on our old prepay plans. The way around this, is if you're building up carryover, you can flex/adjust your plan downwards, so it renews with less data/mins, so you can use up the banked up carryover. 

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Stats
  • 2 Replies
  • 4w ago
  • 185 Views
  • 0 Kudos
  • 2 Contributors
Kudos 101- Don't be shy, hand it out today