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My vodafone under maintenance caused loss of existing minutes and data

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Registered: ‎09-09-2017

My vodafone under maintenance caused loss of existing minutes and data

by onlybarb New Poster
Message 1 of 1 (180 Views)

I am angry that you have taken all of my carry over minutes and data from me simply because My Vodafone  site was not working when I needed to check the amount to pay to renew. I paid what I thought was required by the due date only to receive a text the next day advising I had insufficient credit to renew as it turns out I was 3 dollars short.

After using my phone today I have now had to pay a total of an extra 20 dollars to renew my package minus my carry over minutes and data due to your insistence on paying either 10 or 20 dollars when topping up..

i have been a loyal customer for many years but am now seriously considring joining my husband on his 2degrees plan.

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