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My Account Issue

New Poster
Posts: 1
Registered: ‎24-03-2017

My Account Issue

by DjionBarlow New Poster
Message 1 of 2 (423 Views)

Hi Team,

 

When I log into 'my account' and select 'my active addons' - it doesnt show me how many minutes/texts or MBs I have remaining.  I've tried this in both google chrome and firefox but it's still the same.

Is someone able to shed any light on this please.

 

Cheers,

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Vodafone Ninja
Posts: 306
Registered: ‎02-11-2014

Re: My Account Issue

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (367 Views)

Hi there!

What does it show there instead? Also, are you on an older plan or one of the new ones? If it's one of the older ones, I believe the ability to view your entitlements doesn't work any longer but I could be wrong. Let me know either way! 

Regards,
^Zane Cat Happy

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