Mates Prepay Plan Disappeared

New Poster
Posts: 1
Registered: ‎12-03-2017

Mates Prepay Plan Disappeared

by JonoYiu New Poster
Message 1 of 2 (63 Views)



On Friday when I logged into the vodafone app, all my carryover minutes, data, & texts seem to have disappeared and just says "casual rates" for everything.


It's Sunday now and the problem still has not seem to been resolved.


Hope someone can help.





Posts: 368
Registered: ‎30-08-2016

Re: Mates Prepay Plan Disappeared

by Staff sams Staff
Message 2 of 2 (45 Views)

Try turn your phone off for a minute and turn back on, if that doesn't resolve it, please PM me your number.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
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