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Lost my sim card

Starter Poster
Posts: 3
Registered: ‎22-04-2017

Lost my sim card

by Dani1 Starter Poster
Message 1 of 5 (279 Views)
Hi, Im currently overseas and have lost my vodafone sim card. I wont be back to NZ for 3 months. Can I get my account put on hold until I return? If so how?
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Vodafone Ninja
Posts: 729
Registered: ‎23-10-2009

Re: Lost my sim card

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 5 (256 Views)

Hi there, is the sim on an account or prepay?

 

Vodafone Social Media Team
Starter Poster
Posts: 3
Registered: ‎22-04-2017

Re: Lost my sim card

by Dani1 Starter Poster
Message 3 of 5 (220 Views)
Account. But I sent an email with my details to you guys and it is all sorted now. Thanks.
Posted from Samsung SM-G900F
New Poster
Posts: 1
Registered: ‎30-04-2017

Re: Lost my sim card

by RissahBenioniKiinq New Poster
Message 4 of 5 (207 Views)

Hi there just woundering how does it work if I have got my simple stolen and I'm on an account ?

 

 

Posted from Samsung SM-T813
Starter Poster
Posts: 3
Registered: ‎22-04-2017

Re: Lost my sim card

by Dani1 Starter Poster
Message 5 of 5 (153 Views)
Send an email to vodafone via their website, include your account number, date of birth and how the account is paid. They can suspend your account for up to 3 months and noone can use it. When you can, you get a new sim card from vodafone and reactivate the account.
Posted from Samsung SM-G900F
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