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Lost my sim card

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Starter Poster
Posts: 3
Registered: ‎22-04-2017

Lost my sim card

by Dani1 Starter Poster
Message 1 of 5 (160 Views)
Hi, Im currently overseas and have lost my vodafone sim card. I wont be back to NZ for 3 months. Can I get my account put on hold until I return? If so how?
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Vodafone Ninja
Posts: 668
Registered: ‎23-10-2009

Re: Lost my sim card

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 5 (137 Views)

Hi there, is the sim on an account or prepay?

 

Vodafone Social Media Team
Starter Poster
Posts: 3
Registered: ‎22-04-2017

Re: Lost my sim card

by Dani1 Starter Poster
Message 3 of 5 (101 Views)
Account. But I sent an email with my details to you guys and it is all sorted now. Thanks.
Posted from Samsung SM-G900F
New Poster
Posts: 1
Registered: ‎30-04-2017

Re: Lost my sim card

by RissahBenioniKiinq New Poster
Message 4 of 5 (88 Views)

Hi there just woundering how does it work if I have got my simple stolen and I'm on an account ?

 

 

Posted from Samsung SM-T813
Starter Poster
Posts: 3
Registered: ‎22-04-2017

Re: Lost my sim card

by Dani1 Starter Poster
Message 5 of 5 (34 Views)
Send an email to vodafone via their website, include your account number, date of birth and how the account is paid. They can suspend your account for up to 3 months and noone can use it. When you can, you get a new sim card from vodafone and reactivate the account.
Posted from Samsung SM-G900F
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