28-09-2014 08:38 AM
I'm on Prepay19, and have a monthly top-up set up. Is there ANY WAY to stop vodafone texting me at 12:30 am or 1:30 am on the day Prepay19 rolls over to let me know i now have less than $5 credit? (Well, duh!)
I find this really intrusive for some reason. Itakes me up thinking there must be some family emergency to be getting texts at that time.
Solved! See solution
09-03-2015 02:08 PM
Sorry, these old threads don't really get a lot of traffic so it's easy to miss new replies. It is always best to create a new thread, even if the problem is similar
28-09-2014 09:50 AM
28-09-2014 10:37 AM - edited 28-09-2014 10:39 AM
Family emergency and they would TXT you? Personally I would expect a phone call
28-09-2014 12:30 PM
Thanks johnr, no they would text to make sure i had the appropriate info in front of me. You may be more alert at that time than i am, lol.
28-09-2014 02:31 PM
29-09-2014 07:13 PM
Thanks very much to Minhaj.
In case anyone else searches and finds this thread, vodofone messages are only supposed to come through during day-time hours, so my case would be considered a fault. Minhaj has turned off the text notifications, so a huge THANKYOU from me. (And from Mr CeeDee, and our dog, as they get woken up too.)
29-09-2014 08:42 PM
Yes low credit notifcations can be disabled by front line staff
24-02-2015 09:32 AM
24 Feb2015, have been on Carryover 19 since it became available. These late-night texts have just started up again, today. Last night got one from 7017 at 1:20am and 1:21am, both exactly the same, saying
"Your credit has gone below 5 dollars. If you have an Add-On or Bonus your resources will work until exhausted. To top up now visit vodafone.co.nz/topup"
Please could these be permanently switched off thanks, they are completely redundant for someone on an auto topup anyway.
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