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I need more than 15Gb on my mobile phone

Starter Poster
Posts: 4
Registered: ‎09-04-2017

I need more than 15Gb on my mobile phone

by squowse Starter Poster
Message 1 of 8 (224 Views)

 I am on Red+ BYO smartphone. I get 15Gb 4G data per month for the plan price of $100 which is great as far as it goes.

 

If I need more data I have to buy it at £20 per Gb - tha'st three times the price per Gb, even if you don;t take account of what else is included in the $100 monthly fee.

 

I could take out another contract but then I would have to be changing the SIM and changing my phone number.

Unless there is a way I could buy another contract and have tdata applied to my original one?

 

Please let me know if I have any options.

Thanks

Vodafone Ninja
Posts: 410
Registered: ‎30-08-2016

Re: I need more than 15Gb on my mobile phone

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 8 (214 Views)

At this stage, the only other option you could look at is our Red+ Business Super plan, which is fairly similar to your current plan, but includes 20gb data for $138.98 incl GST.

 

You can get more info and change to this plan here: http://www.vodafone.co.nz/business/byo-mobile/

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Starter Poster
Posts: 4
Registered: ‎09-04-2017

Re: I need more than 15Gb on my mobile phone

by squowse Starter Poster
Message 3 of 8 (204 Views)

if I change plan in the middle of the month do I get the full 20Gb for the next 30 days?

Vodafone Ninja
Posts: 410
Registered: ‎30-08-2016

Re: I need more than 15Gb on my mobile phone

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 4 of 8 (178 Views)

You'll get the 20gb until your plan normally renews, so if you're halfway through the month, you'll get 20gb for the remaining half of your billing month. ^Sam

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Starter Poster
Posts: 4
Registered: ‎09-04-2017

Re: I need more than 15Gb on my mobile phone

by squowse Starter Poster
Message 5 of 8 (113 Views)

So could I just renew in the middle of the month and get another 15Gb for my normal monthly rental?

Sorry for slow response I cannot get the forum to notify me by email on a reply in this thread.

Vodafone Ninja
Posts: 410
Registered: ‎30-08-2016

Re: I need more than 15Gb on my mobile phone

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 6 of 8 (110 Views)

You can change plan to get a new data allocation, but this can only be done once per month

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Starter Poster
Posts: 4
Registered: ‎09-04-2017

Re: I need more than 15Gb on my mobile phone

by squowse Starter Poster
Message 7 of 8 (106 Views)

ok so I can change plan  but not renew the same one?

thanks for your help

Vodafone Ninja
Posts: 410
Registered: ‎30-08-2016

Re: I need more than 15Gb on my mobile phone

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 8 of 8 (103 Views)

correct.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
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