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I dont know why my plan just back to casual?

New Poster
Posts: 1
Registered: ‎22-02-2017

I dont know why my plan just back to casual?

[ Edited ]
by Lantis New Poster
Message 1 of 3 (191 Views)

I didn't give any message to cancel my plan! why you guys can cancel it?? I still have credit to prepay my plan and carry over my data. but today I took a 4 min call cost me $2, wheres my plan gone???????? please give me a answer.  please take my plan back and my call money back. I m sure i had enough credit to update my plan, just take my credit money to keep my plan, then why i have to use vodafone plan>???? by the way my phone number is <removed>, please check out whats happened. thanks.

Business Ninja Adept
Posts: 1,402
Registered: ‎30-09-2014

Re: I dont know why my plan just back to casual?

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 3 (171 Views)

@Lantis I've removed your mobile number from the post, please don't post personal INFO in the Vodafone Community. 

 

Suspect this is already fixed after some changes made this afternoon but I'll look at your number when I get to work in the morning to double check. 

 

Cheers

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
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Business Ninja Adept
Posts: 1,402
Registered: ‎30-09-2014

Re: I dont know why my plan just back to casual?

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 3 of 3 (154 Views)

The mobile number you included in your original post is not a valid mobile number.


Cheers

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
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