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How to keep my number without charge when I go abroad?

Starter Poster
Posts: 4
Registered: ‎23-09-2016
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How to keep my number without charge when I go abroad?

by WuWei Starter Poster
Message 1 of 5 (240 Views)

I use vodafone prepay plan now, and will go abroad for few months recently, I wonder is it possible to keep my number without charge while I am in abroad. Thanks

 

 


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Vodafone Ninja
Posts: 374
Registered: ‎30-08-2016

Re: How to keep my number without charge when I go abroad?

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 4 of 5 (338 Views)

Yes it is free to recieve txts while roaming. However, if you recieve a call, it will start charging you $1 per minute if it's answered. Best thing would be to run the credit down to 0 and not topup until you're back, and that will allow you to continue recieving txts

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.

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Solution
Accepted by MikeHales (Community Manager)
‎07-03-2017 11:56 AM

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Vodafone Ninja
Posts: 374
Registered: ‎30-08-2016

Re: How to keep my number without charge when I go abroad?

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 5 (222 Views)

As long as you're on prepay, you can switch to Pay & Go plan, where you won't be charged for anything that you don't use. 

 

You just need to keep in mind that you need to topup atleast once per year to keep your number active.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Starter Poster
Posts: 4
Registered: ‎23-09-2016

Re: How to keep my number without charge when I go abroad?

by WuWei Starter Poster
Message 3 of 5 (192 Views)

Hi Sam,

Thanks for your reply and another question is  could I get txt msg if I still keep pre pay plan without charge while I stay in abroad no longer than one year?

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Vodafone Ninja
Posts: 374
Registered: ‎30-08-2016

Re: How to keep my number without charge when I go abroad?

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 4 of 5 (339 Views)

Yes it is free to recieve txts while roaming. However, if you recieve a call, it will start charging you $1 per minute if it's answered. Best thing would be to run the credit down to 0 and not topup until you're back, and that will allow you to continue recieving txts

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Solution
Accepted by MikeHales (Community Manager)
‎07-03-2017 11:56 AM
Starter Poster
Posts: 4
Registered: ‎23-09-2016

Re: How to keep my number without charge when I go abroad?

by WuWei Starter Poster
Message 5 of 5 (167 Views)

Sams, Cheers and thans a lot.

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