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Hidden Charge?

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Posts: 2
Registered: ‎10-08-2017

Hidden Charge?

by MarkRodgers Starter Poster
Message 1 of 3 (92 Views)

Hiya.  About $5 disppeared overnight from both my 2 vodafone prepay accounts near the start of the month. Is there an annual fee that I don't know about?

Community Manager
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Registered: ‎02-02-2013

Re: Hidden Charge?

by Community Manager Community Manager
Message 2 of 3 (80 Views)

@MarkRodgers

 

No fees, did you have any outstand Prepay IOU on those accounts?

 

m

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 2
Registered: ‎10-08-2017

Re: Hidden Charge?

by MarkRodgers Starter Poster
Message 3 of 3 (69 Views)

No, I had only just bought one of the cards a few weeks ago and was still on my first $20.  It went like from $11 to $5 with only a couple of texts and a picture link.  The other phone was in flight mode!  They aren't my main phone so don't get much activity.

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