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Help! Prepay number Disconnected

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Expert Contributor
Posts: 559
Registered: ‎21-05-2015

Help! Prepay number Disconnected

by Expert Contributor Expert Contributor
Message 1 of 2 (139 Views)

Hi Team,

 

My mums MSISDN may have just been disconnected due to lack of top up but I'm sure it's topped up at least once every 365 day's.

 

Can someone look into it for me?

Business Ninja Adept
Posts: 1,495
Registered: ‎30-09-2014

Re: Help! Prepay number Disconnected

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (135 Views)

Private message me the number and PIN. I will take a look.

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
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