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GPRS on 4G Triple SIM card

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Registered: ‎19-06-2016
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GPRS on 4G Triple SIM card

by arthurhk Starter Poster
Message 1 of 11 (1,234 Views)

Hello,

 

I bought a new phone recently and that phone comes with a new Prepay SIM (4G Triple SIM). I tried using this new SIM card on a watch that uses GPRS but it's unable to get any data connection.

 

The card was activated recently and I'm able to use data on my mobile phone (connected to the 3G network), so the card is working fine.

 

Can this card support GPRS data? Do I need to exchange it for a 2G card? I checked with a staff in the store, was told the card can be used for GPRS.

 

Thanks.

 

Arthur


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Business Ninja Adept
Posts: 1,503
Registered: ‎30-09-2014

Re: GPRS on 4G Triple SIM card

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 3 of 11 (2,244 Views)
@Christopher correct but there is some certain batches of SIMs what cannot connect to VFNZ 2G network and these in store should now be labeled '3G/4G only' SIM's. May not have been when initially went out though.

@arthurkh please DM me the SIM serial number ie: 6401xxxxxxxxxxxx and I'll check if yours is affected and if so get a new one out to you.

Cheers
NOC Engineer | Vodafone NZ

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Accepted by topic author arthurhk
‎22-06-2016 01:34 PM

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Expert Contributor
Posts: 569
Registered: ‎21-05-2015

Re: GPRS on 4G Triple SIM card

by Expert Contributor Expert Contributor
Message 2 of 11 (1,229 Views)

Hi @arthurhk

 

theres no such thing as a 2G sim card, a sim card is a sim card.

 

 

 

- Chris

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Business Ninja Adept
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Registered: ‎30-09-2014

Re: GPRS on 4G Triple SIM card

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 3 of 11 (2,245 Views)
@Christopher correct but there is some certain batches of SIMs what cannot connect to VFNZ 2G network and these in store should now be labeled '3G/4G only' SIM's. May not have been when initially went out though.

@arthurkh please DM me the SIM serial number ie: 6401xxxxxxxxxxxx and I'll check if yours is affected and if so get a new one out to you.

Cheers
NOC Engineer | Vodafone NZ
Posted from Apple iPhone
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Accepted by topic author arthurhk
‎22-06-2016 01:34 PM
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Re: GPRS on 4G Triple SIM card

[ Edited ]
by Expert Contributor Expert Contributor
Message 4 of 11 (1,224 Views)

sebastianbd wrote:
@Christopher correct but there is some certain batches of SIMs what cannot connect to VFNZ 2G network and these in store should now be labeled '3G/4G only' SIM's. May not have been when initially went out though.

@arthurkh please DM me the SIM serial number ie: 6401xxxxxxxxxxxx and I'll check if yours is affected and if so get a new one out to you.

Cheers

Oh so there's sims out that can't access 2G calling or just GPRS? My mum has one of these, I believe all blank sims are now 3G/4G only, is this part of the plan to phase gPRS out ready for the 2G network shutdown? 

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Business Ninja Adept
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Re: GPRS on 4G Triple SIM card

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 5 of 11 (1,169 Views)

@Christopher no not all new blank SIM's are 3G/4G only, just certain batches which will be clearly labeled now. 

 

And no not a part of 2G shutdown or anything of the like, something completely different. 

NOC Engineer | Vodafone NZ
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Posts: 367
Registered: ‎24-08-2008

Re: GPRS on 4G Triple SIM card

by Senior Contributor coffeebaron Senior Contributor
Message 6 of 11 (1,155 Views)

So if I get one of these 3G/4G only SIMS I can stop my phone getting stuck on horrid 2G? Is there a Semble version?

 

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Re: GPRS on 4G Triple SIM card

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 7 of 11 (1,153 Views)

@coffeebaron no, all Semble SIMs will be fine on 2G.

NOC Engineer | Vodafone NZ
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Re: GPRS on 4G Triple SIM card

by Expert Contributor Expert Contributor
Message 8 of 11 (1,115 Views)

coffeebaron wrote:

So if I get one of these 3G/4G only SIMS I can stop my phone getting stuck on horrid 2G? Is there a Semble version?

 


You can do this already on the device itself, Go to Network Settings and choose 3G/4G only.

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Re: GPRS on 4G Triple SIM card

by Senior Contributor coffeebaron Senior Contributor
Message 9 of 11 (1,110 Views)
Alas no. My S7 has 3G or 2G or auto 2G+3G+4G. No 3G+4G option Smiley Sad
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Registered: ‎21-05-2015

Re: GPRS on 4G Triple SIM card

by Expert Contributor Expert Contributor
Message 10 of 11 (1,103 Views)

Oh what a silly phone you have!

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