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Friday Prepay Deal 1300MB

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Posts: 14
Registered: ‎25-06-2014
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Friday Prepay Deal 1300MB

by kiwiflys Starter Poster
Message 1 of 6 (1,575 Views)
Hi, I brought the 1300MB anytime Friday Prepay Deal today 11/08/14.it charged me the $12, but when I go on to look at my data on my Vodafone app, it only has my 400 odd MB showing. Can someone please have a look for me.
Posted from Generic Android

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Starter Poster
Posts: 14
Registered: ‎25-06-2014

Re: Friday Prepay Deal 1300MB

by kiwiflys Starter Poster
Message 3 of 6 (2,016 Views)
Yes I just checked my add-ons and it is there, not on my data wheel, thanks

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Posted from Generic Android
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Accepted by topic author kiwiflys
‎03-10-2015 04:33 AM

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Retired Staff
Posts: 971
Registered: ‎07-08-2008

Re: Friday Prepay Deal 1300MB

by Retired Staff Spawneh Retired Staff
Message 2 of 6 (1,563 Views)

Hi @Kiwiflys,

 

Double check that your additional data isnt in the addons section? I don't believe these amounts will add into your data wheel.

 

Cheers

 

let me me know how you go

Posted from Microsoft Windows RT Tablet
Starter Poster
Posts: 14
Registered: ‎25-06-2014

Re: Friday Prepay Deal 1300MB

by kiwiflys Starter Poster
Message 3 of 6 (2,017 Views)
Yes I just checked my add-ons and it is there, not on my data wheel, thanks
Posted from Generic Android
Solution
Accepted by topic author kiwiflys
‎03-10-2015 04:33 AM
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Retired Staff
Posts: 971
Registered: ‎07-08-2008

Re: Friday Prepay Deal 1300MB

by Retired Staff Spawneh Retired Staff
Message 4 of 6 (1,547 Views)

 @kiwiflys Great!

 

Not all our Data allocations go into the wheel.

 

Glad it's working Smiley Happy

 

Posted from Microsoft Windows RT Tablet
Starter Poster
Posts: 3
Registered: ‎28-09-2014

Re: Friday Prepay Deal 1300MB

by KeshaG Starter Poster
Message 5 of 6 (1,225 Views)

Did anyone answer you?  I had the same issue and I still feel like Ive been robbed...

Retired Staff
Posts: 971
Registered: ‎07-08-2008

Re: Friday Prepay Deal 1300MB

by Retired Staff Spawneh Retired Staff
Message 6 of 6 (1,220 Views)

Hi KeshaG,

 

I am not sure why you would feel robbed, this is purely a choice in the way we display these things to you, as with all design decisions we need to pick the best way to display things based on criteria.

 

This decision was made purely to avoid confusing people..

 

since the main circle lasts for a month and the Friday Deal lasts a week it would look strange for a week if the circle represented a significant amount of data and then a week later it all of a sudden vanished.

 

I hope this explains the why =)

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