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Disconnected

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New Poster
Posts: 1
Registered: ‎30-05-2017

Disconnected

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by AnnalesePatterson New Poster
Message 1 of 2 (178 Views)

I switched from on account to pre pay services. The person i spoke to said turn off mobile for 15 minutes. Turn back on and dial 777 to activate prepay. I went to call and My account has been deactivated and I can no longer do ANYTHING on my phone Smiley Sad can't ring anyone or the call centre or text!! I've waited over 2 hours now and I still cannot use it

Vodafone Ninja
Posts: 590
Registered: ‎30-08-2016

Re: Disconnected

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (159 Views)

Can you PM me your number so I can see what's happened here and we can get things sorted? 

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
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