My partner recieved a letter from Debtworks recovery agency demanding payment for approximately $2,000.
He is currently not with Vodafone for mobile, nor broadband (and hasn't in recent memory). A previous account with Vodafone was under a prepay plan only. He has used Orcon as an ISP at home in the same property for the last 5 years.
We are hoping this is a gross error on Vodafone's or the debt collector's part. This is the first he has heard of it and it is demanding this payment within 5 days. The nature of the letter/ demand surely warrants comment to the Commerce Commision and could have implications for Vodafone under the FTA.
Please contact me urgently/ provide assistance so this can be resolved as it is very distressing.