Reply

Data

New Poster
Posts: 1
Registered: ‎16-07-2016

Data

by AshleighReekie New Poster
Message 1 of 3 (308 Views)

I have just gone over my data cap for the month on my plan. I have another 8 days befor the plan renews. I was wondering if there is a way to get bonus data for these 8 days? 

Staff
Posts: 39
Registered: ‎28-07-2015

Re: Data

Message 2 of 3 (262 Views)

Hello Ashleigh,

 

 

Thank you for the website inquiry. My name is Paul and I will be your Vodafone Ninja.

 

In line with your concern, if you're on prepay there's no bonus data if you want to renew the plan before the renewal date and you have an option of:

 

  • Renewing the plan before the renewal date and get fresh entitlements.
  • Adding Data boost.
  • wait for the renewal date.

For postpaid, you need to wait for the renewal date or purchase data boost.

 

Please feel free to contact me for any further queries that you may have.

 

Cheers,
Paul
Mobile Consumer Email Specialist
Vodafone Customer Service

 

Cheers,

Paul
Mobile Consumer Email Specialist
Vodafone Customer Service
Highlighted
Contributor
Posts: 66
Registered: ‎14-05-2009

Re: Data

by Contributor Wizardmaster Contributor
Message 3 of 3 (242 Views)

I read the Vodafone website -   http://www.vodafone.co.nz/prepay/

 

I choose "Prepay Carry Over $19"  talk about DATA

 

I see that   Big Yellow circle said  "Now with 1Gb carry over data"   means keep ongoing on every month

 

BUT,   I confuse....  red rectangle  "500Mb Data + 500Mb Bonus (Bonus Data til 4 Sept)"   if after 4th Sept,  DATA will return to 500Mb a month ?

 

Well, I can't find the Term & Condition about this. 

 

 

Mike

Stats
  • 2 Replies
  • 1y ago
  • 309 Views
  • 1 Kudo
  • 3 Contributors
Kudos 101- Don't be shy, hand it out today