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Current plan but no texts

New Poster
Posts: 1
Registered: ‎16-05-2017

Current plan but no texts

by MZ_ROLA New Poster
Message 1 of 2 (148 Views)
Hi there

I topped up a couple of days ago to renew my plan. I have lots of texts left according to my Vodafone app. When I send a text I get a response from Vodafone telling me I have no credit

Wtf?

Regards

Riki
Posted from Apple iPhone
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Vodafone Ninja
Posts: 590
Registered: ‎30-08-2016

Re: Current plan but no texts

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (130 Views)

Are you sending the txt to a standard NZ/AU number? 

 

Are you including any pictures or emoji's? Your phone may be converting the message to a MMS which costs 50c.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
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