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Combine mobile and Fixed/Broadband bill

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Frequent Poster
Posts: 37
Registered: ‎16-10-2010

Combine mobile and Fixed/Broadband bill

by Frequent Poster celeliza Frequent Poster
Message 1 of 4 (1,482 Views)

Hi,

 

I was just wondering if my husband and I could put our own mobile bills onto our Fixed/Broadband bill or create a bill altogether?

 

It would make life much easier to pay in one go each month.

 

My husband said he has just changed his prepay plan and I am currently on Smart19 Data.

 

Thanks

Claire

Honoured Contributor
Posts: 2,607
Registered: ‎13-09-2008

Re: Combine mobile and Fixed/Broadband bill

by Honoured Contributor Honoured Contributor
Message 2 of 4 (1,476 Views)

As far as I know, the platforms for managing the mobile and fixed-line sides are different and there is still a lot of work to be done to integrate them.

 

Prepay cannot be charged to a bill either as it is exactly that, prepay.

 

Trusted Partner
Posts: 991
Registered: ‎26-06-2012

Re: Combine mobile and Fixed/Broadband bill

by Trusted Partner Trusted Partner
Message 3 of 4 (1,470 Views)

Hi

 

As prepay plans, these are not considered to be a billing account so would not show on a bill anyway. Pay as you go literally. If you want to moniter your prepay balances you can register on our website for your account information,

 

Hope that helps

 

Mary

Retired Staff
Posts: 20,556
Registered: ‎06-08-2008

Re: Combine mobile and Fixed/Broadband bill

by Retired Staff johnr Retired Staff
Message 4 of 4 (1,462 Views)

As of toay mobile and fixed line are on different platforms but in the future this will change

 

John

Ex VodafoneNZ staff member 17 years 4 days
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