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Changing plans

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Posts: 1
Registered: ‎08-01-2017
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Changing plans

by Colfleury New Poster
Message 1 of 2 (229 Views)
If I change plans, will I lose all my carried over data? I found a better plan, but I don't want to lose my data.
Posted from Apple iPhone

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Staff
Posts: 369
Registered: ‎30-08-2016

Re: Changing plans

by Staff sams Staff
Message 2 of 2 (361 Views)

Yes, if you're changing from one prepay plan to another, you will lose any carried over balances.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.

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Accepted by AhmedA (Vodafone Ninja)
‎11-01-2017 01:28 PM

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Staff
Posts: 369
Registered: ‎30-08-2016

Re: Changing plans

by Staff sams Staff
Message 2 of 2 (362 Views)

Yes, if you're changing from one prepay plan to another, you will lose any carried over balances.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Solution
Accepted by AhmedA (Vodafone Ninja)
‎11-01-2017 01:28 PM
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