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Changing Prepaid simcard

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Posts: 1
Registered: ‎07-03-2017
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Changing Prepaid simcard

by samxkimx19 New Poster
Message 1 of 2 (181 Views)

Hello.

 

I've been using a Vodafone prepaid phone since long time ago, and my simcard is old, bulky, the original sim card.

And now I have unlocked galaxy note 5 phone my hand, but it only takes smaller sim card, I think the nano-sim it is.

 

I want to know if it is possible to change my old sim card to new (nano) sim card, by either:

- buy new nano sim card and keep my old number and prepaid balance,

- or buy new nano sim card with new number and somehow transfer old balance to new number

 

Help would be so much appreciated,

 

Regards,

Sam


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Business Ninja Adept
Posts: 793
Registered: ‎30-07-2009

Re: Changing Prepaid simcard

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (311 Views)

Hi @samxkimx19

 

You can get a replacement SIM card to fit your phone by visiting a Vodafone Retail Store. They will be able to swap your current Prepay number onto this SIM Card.

 

Regards

 

Rochelle

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Accepted by topic author samxkimx19
‎13-03-2017 04:21 AM

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Business Ninja Adept
Posts: 793
Registered: ‎30-07-2009

Re: Changing Prepaid simcard

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (312 Views)

Hi @samxkimx19

 

You can get a replacement SIM card to fit your phone by visiting a Vodafone Retail Store. They will be able to swap your current Prepay number onto this SIM Card.

 

Regards

 

Rochelle

Solution
Accepted by topic author samxkimx19
‎13-03-2017 04:21 AM
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