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Changes to vodafone.net.nz email addresses

Contributor
Posts: 60
Registered: ‎21-09-2011

Re: Changes to vodafone.net.nz email addresses

[ Edited ]
by Contributor mdooher Contributor
Message 21 of 47 (7,430 Views)
OK..some trial and error and I discoverd the following
1 the imap server is imap.vodafone.co.nz SSL works but only password authentication
2 the smtp server is smtp.vodafone.co.nz SSL works but only password authentication
3 the username for users with their own domain was missing a vital bit of information... the fact that you needed to put @vodafone.co.nz on the end
It is...probably oldusername_olddomainname@vodafone.co.nz (note oldusername doesn't include the .com or whatever on the end
4 The admin username for the domain does not have the @vodafone on the end...no I am not joking...you have to wonder what some people were thinking
5 finding where to change your password (before you start) for these mail addresses is a bit like playing where's Wally on the vodafone website

yay ... all PCs and iPhones and pads working...very happy....I need fewer devices to look after...and not only that but the new servers let me send mail to domains that used to bounce on the other platform Smiley Happy
Posted from Apple iPad
Starter Poster
Posts: 4
Registered: ‎19-03-2013

Re: Changes to vodafone.net.nz email addresses

by dajp Starter Poster
Message 22 of 47 (7,341 Views)

OK - but where do you access your SPAM folder?

 

Starter Poster
Posts: 6
Registered: ‎20-03-2013

Re: Changes to vodafone.net.nz email addresses

by kpbenz Starter Poster
Message 23 of 47 (7,312 Views)
So far for no changes ...

SMTP doesn't work for me, apparently my username is rejected.

Before the changes (sorry: not-changes) I had to use smtp2.vodafone.net.nz
Starter Poster
Posts: 6
Registered: ‎20-03-2013

Re: Changes to vodafone.net.nz email addresses

by kpbenz Starter Poster
Message 24 of 47 (7,307 Views)

To ask more clearly:

 

What SMTP settings do I have to use from the internet to send emails from my @vodafone.net.nz prepaid account?  (Server, port, protocol, password transmission and username)

Retired Staff
Posts: 3,381
Registered: ‎21-08-2010

Re: Changes to vodafone.net.nz email addresses

[ Edited ]
by Retired Staff Dylan Retired Staff
Message 25 of 47 (7,254 Views)

Here's screenshots showing how to check the authentication method for your vodafone.net.nz email account is set to "password" on iPhone.

 

I've put it behind a "spoiler" tag because it's quite long. Smiley Happy

 

Spoiler

 

 

  1. Press home button.
  2. Tap Settings.
    iPhone settings icon
     
  3. Tap Mail, Contacts, Calendars.
    iOS settings, mail, contacts, calendars
  4. Tap your Vodafone email account (Vodafone.net.nz).
    iOS settings, mail, account highlighted
  5. Tap Account.
    IMAP account highlighted
  6. Tap Advanced.
    iOS IMAP email account details
     
  7. In Authentication, set it to Password.
    iOS email account setting, authentication highlighted

     
Starter Poster
Posts: 4
Registered: ‎19-03-2013

Re: Changes to vodafone.net.nz email addresses

by dajp Starter Poster
Message 26 of 47 (7,232 Views)
Hmmmm.......there is no need for a SPAM folder now because it just lets it through. Inbox is now crammed with crap. Smiley Sad
Retired Staff
Posts: 3,381
Registered: ‎21-08-2010

Re: Changes to vodafone.net.nz email addresses

by Retired Staff Dylan Retired Staff
Message 27 of 47 (7,193 Views)

kpbenz wrote:

To ask more clearly:

 

What SMTP settings do I have to use from the internet to send emails from my @vodafone.net.nz prepaid account?  (Server, port, protocol, password transmission and username)


 

Here's a couple of tables of settings for vodafone.net.nz email addresses. If you have a domain your settings will be different.

 

SSL off mail settings:

 

 

POP

IMAP

Incoming mail server

pop.vodafone.net.nz

imap.vodafone.net.nz

Incoming port

110

143

Outgoing mail server

smtp2.vodafone.net.nz

smtp2.vodafone.net.nz

Outgoing port

25

25

Username

yourname@vodafone.net.nz

yourname@vodafone.net.nz

Password

Your password

Your password

Authentication type

Password

Password

 

SSL on for incoming mail only:

 

 

POP

IMAP

Incoming mail server

pop.vodafone.net.nz

imap.vodafone.net.nz

Incoming port

995

993

Outgoing mail server

smtp2.vodafone.net.nz

smtp2.vodafone.net.nz

Outgoing port

25

25

Username

yourname@vodafone.net.nz

yourname@vodafone.net.nz

Password

Your password

Your password

Authentication type

Password

Password

 

Highlighted
Starter Poster
Posts: 5
Registered: ‎23-03-2013

Re: Changes to vodafone.net.nz email addresses

by methic Starter Poster
Message 28 of 47 (7,170 Views)

So what's the deal with the migration? I set up a vodafone.net.nz email address under mobile over 10 years ago but never had internet or landline with Vodafone. With the migration, I can't log into my account anymore. I called up the Broadband team and they checked with the Technical team, only to advise that customers are experiencing outages and it is luck of the draw if anyone could log in or not.

 

I have important emails I need to check but I can't log in. So what happens to those customers without internet/landline accounts with you? From what your reps were saying, you still have a lot of issues with this new platform.

Trusted Partner
Posts: 991
Registered: ‎26-06-2012

Re: Changes to vodafone.net.nz email addresses

by Trusted Partner Trusted Partner
Message 29 of 47 (7,160 Views)
Can you call 0800921021 or click on my username and PM me. Do not post personal details on the forum for your privacy.
I can investigate for you

Mary
Posted from Apple iPhone
Starter Poster
Posts: 5
Registered: ‎23-03-2013

Re: Changes to vodafone.net.nz email addresses

by methic Starter Poster
Message 30 of 47 (7,125 Views)
Thanks MaryU. Called up the Tech team again and this time the rep was a lot more helpful. It was my password that was causing the issue. Under the new platform, it won't take anything longer than 8 characters. Mine was originally 10-characters long so it didn't like it. So it got changed. Also for anyone out there with multiple email accounts under the old webmail, you'll need to change each password. Hope this helps others with this problem.
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