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Cancel Prepaid Add-On from Other Provider

Starter Poster
Posts: 2
Registered: ‎13-07-2017
Accepted Solution

Cancel Prepaid Add-On from Other Provider

by armedtuna Starter Poster
Message 1 of 4 (339 Views)

How can I cancel my prepaid add-on after I have switched to another provider?

 

When I log in to My Vodafone (from a computer), currently it does not show any plans, and I am unable to log in from my phone (even if I manually enter the phone number).


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Business Ninja Adept
Posts: 1,547
Registered: ‎30-09-2014

Re: Cancel Prepaid Add-On from Other Provider

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 3 of 4 (553 Views)

You don't need to do anything.

NOC Engineer | Vodafone NZ

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Solution
Accepted by topic author armedtuna
‎24-07-2017 07:32 PM

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Vodafone Ninja Vodafone Ninja
Vodafone Ninja
Posts: 29
Registered: ‎15-08-2016

Re: Cancel Prepaid Add-On from Other Provider

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 4 (315 Views)

Hey there,

this would be best to get in touch with our call center on 777 or 0800 800 021

^JJ

Business Ninja Adept
Posts: 1,547
Registered: ‎30-09-2014

Re: Cancel Prepaid Add-On from Other Provider

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 3 of 4 (554 Views)

You don't need to do anything.

NOC Engineer | Vodafone NZ
Solution
Accepted by topic author armedtuna
‎24-07-2017 07:32 PM
Starter Poster
Posts: 2
Registered: ‎13-07-2017

Re: Cancel Prepaid Add-On from Other Provider

by armedtuna Starter Poster
Message 4 of 4 (258 Views)

Thanks for the replies.

 

I went to the branch on Queen street, and they also indicated that everything should already be done (with no need to do anything further).

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