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Cancel Prepaid Add-On from Other Provider

New Poster
Posts: 1
Registered: ‎13-07-2017

Cancel Prepaid Add-On from Other Provider

by armedtuna New Poster
Message 1 of 3 (77 Views)

How can I cancel my prepaid add-on after I have switched to another provider?

 

When I log in to My Vodafone (from a computer), currently it does not show any plans, and I am unable to log in from my phone (even if I manually enter the phone number).

Vodafone Ninja Vodafone Ninja
Vodafone Ninja
Posts: 15
Registered: ‎15-08-2016

Re: Cancel Prepaid Add-On from Other Provider

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (53 Views)

Hey there,

this would be best to get in touch with our call center on 777 or 0800 800 021

^JJ

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Business Ninja Adept
Posts: 1,466
Registered: ‎30-09-2014

Re: Cancel Prepaid Add-On from Other Provider

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 3 of 3 (36 Views)

You don't need to do anything.

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
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