So I just had an amazingly rude conversation with one of your call centre staff...I'm guessing in the Phillipines....
It was just ridiculous...
- He spoke over me
- blamed me for not being educated about my plan (his words)
- in the end he just hung up on me without asking me if there was anything else I needed
Is this really the level of customer service you guys employ? Because it is really bad....even if I wanted to stay loyal to Vodafone this has tipped the odds in favour of other service providers. As a customer the last thing I want to hear is how I am not "educated" enough.
Please sort your customer service issues out Vodafone because this is unacceptable.