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Any form online for switching provider

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Posts: 1
Registered: ‎13-03-2017

Any form online for switching provider

by Edmond_Lo New Poster
Message 1 of 2 (179 Views)

Hi there,

 

We have a company phone where the user is leaving and would like to take the number to his new company. We are with Vodafone and the gaining company is with Spark Digital.

 

Is there a form on the Vodafone we can download so we can fill out to start the process please?

 

I search the Vodafone site and I can only find one about switching within Vodafone network but not to a different provider.

 

Thanks,

Edmond.

Vodafone Ninja
Posts: 591
Registered: ‎30-08-2016

Re: Any form online for switching provider

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (176 Views)

If the user is wanting to take the phone number to Spark, and you're ok with that, then provide the user your Vodafone account number and name, and Spark will send us a porting request to take the number. As long as the account details they provide to us are correct, we will approve it.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
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