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Advantage - Open Term $49 Plan

New Poster
Posts: 1
Registered: ‎05-08-2016

Advantage - Open Term $49 Plan

by nomis New Poster
Message 1 of 2 (171 Views)

hi i was on advantage lite $49 plan with 1gb data and 1gb free

i wanted more date so changed add on from 1gb to 2gb

now i see the 1gb free has gone from my plan and i still only have 2gb total (im now paying for the free 1gb!!)

why has this happened?

thanks

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Staff
Posts: 39
Registered: ‎28-07-2015

Re: Advantage - Open Term $49 Plan

Message 2 of 2 (163 Views)

Hello Nomis,

 

Thank you for the website inquiry. My name is Paul and I will be your Vodafone Ninja.

 

In relation to your concern, what I have understood is that you have 2GB data allocation every month and you changed the free addon from 1Gb to 2GB?

 

Can you please PM me your mobile number and also the following details, so that I can check your account.

 

4 Digit Pin

Date of birth
Current billing address
Email ID

 

Once I have this information, I can change or release the information requested for.

I will look forward to your response.


Cheers,

Paul
Mobile Consumer Email Specialist
Vodafone Customer Service

 

 

Cheers,

Paul
Mobile Consumer Email Specialist
Vodafone Customer Service
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