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cool123

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Posts: 8
Registered: ‎10-11-2014
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cool123

by BCC44 Starter Poster
Message 1 of 5 (3,129 Views)

I use Mozilla Firefox. A website called cool123 has "taken over" Firefox. Whenevr I open Firefox it defaults to cool123. There does not appear to be an app to remove. Tried it on Chrome and on the standard browser with the same effect.

Can someone  please help me to get rid of it? Thanks


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Starter Poster
Posts: 8
Registered: ‎10-11-2014

Re: cool123

by BCC44 Starter Poster
Message 5 of 5 (4,037 Views)

Installed 360 anti virus at suggestion android and all is OK

Thanks

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Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM

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Retired Staff
Posts: 1,012
Registered: ‎19-10-2014

Re: cool123

by Retired Staff Lucas Retired Staff
Message 2 of 5 (3,126 Views)

I would suggest uninstalling Firefox and then reinstalling it. That should remove any addons

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
Starter Poster
Posts: 8
Registered: ‎10-11-2014

Re: cool123

by BCC44 Starter Poster
Message 3 of 5 (3,122 Views)

Thnaks Lucas but no

Uninstalled both Firefox and Chrome and reinstalled  but still getting cool123 website. Same on Browser. Have stopped Browser.

Did Firefox twice just to be sure.

Any other suggestions?

Starter Poster
Posts: 8
Registered: ‎10-11-2014

Re: cool123

by BCC44 Starter Poster
Message 4 of 5 (3,121 Views)

Also checked on UC browser and it is the same problem. Thanks

 

Just as an aside I am not having this problem on Firefox on my laptop.

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Starter Poster
Posts: 8
Registered: ‎10-11-2014

Re: cool123

by BCC44 Starter Poster
Message 5 of 5 (4,038 Views)

Installed 360 anti virus at suggestion android and all is OK

Thanks

Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM
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