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The number you are calling is not currently assigned

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Registered: ‎21-09-2011
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The number you are calling is not currently assigned

by Contributor mdooher Contributor
Message 1 of 9 (7,504 Views)

Ok any one got any ideas why random people calling my vodafone mobile get a message that the number is not assigned.

 

It doesn't happen all the time but it does happen for people calling from both Telecom and Vodafone networks.

 

Usually they can try again but one person tried three times in row and still couldn't get through


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Retired Staff
Posts: 20,536
Registered: ‎06-08-2008

Re: The number you are calling is not currently assigned

by Retired Staff johnr Retired Staff
Message 8 of 9 (9,904 Views)

Fixed

Ex VodafoneNZ staff member 17 years 4 days

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Solution
Accepted by topic author mdooher
‎03-10-2015 04:33 AM

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Re: The number you are calling is not currently assigned

[ Edited ]
by Retired Staff johnr Retired Staff
Message 2 of 9 (7,496 Views)

let me guess you are a postpay customer? 

Ex VodafoneNZ staff member 17 years 4 days
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Posts: 60
Registered: ‎21-09-2011

Re: The number you are calling is not currently assigned

by Contributor mdooher Contributor
Message 3 of 9 (7,481 Views)
Indeed I am...
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Re: The number you are calling is not currently assigned

[ Edited ]
by Retired Staff johnr Retired Staff
Message 4 of 9 (7,468 Views)

I would say you have played around with the diverts and you now have setup diverts to the number of 64707

 

Go into the menu of your handset and cancel all diverts and just leave it, This will only cancel the diverts the end user has setup,

 

Before you cancel them you can check the status of each divert as well if you like as well, Most handsets have the option check Status

Ex VodafoneNZ staff member 17 years 4 days
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Posts: 60
Registered: ‎21-09-2011

Re: The number you are calling is not currently assigned

by Contributor mdooher Contributor
Message 5 of 9 (7,463 Views)
hmm, not that but... When we cancelled our carphone duo a few months ago maybe something was missed?
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Re: The number you are calling is not currently assigned

[ Edited ]
by Retired Staff johnr Retired Staff
Message 6 of 9 (7,463 Views)

If you don't know how to check using the handset menu here are a list of codes

 

Call forwarding/diversion
Command string Description
##002# Unregister all call diversions
**004*PhoneNumber# Set all configured call diversions to PhoneNumber
##004# Unregister all configured call diversions
**21*PhoneNumber# Register and activate divert all calls to PhoneNumber
*21# Activate divert all calls
#21# Deactivate divert all calls
##21# Unregister divert all calls
*#21# Check status of divert all calls
**61*PhoneNumber# Register and activate divert on no answer to PhoneNumber
*61# Activate divert on no answer
#61# Deactivate divert on no answer
##61# Unregister divert on no answer
*#61# Check status of divert on no answer
**62*PhoneNumber# Register and activate divert on not reachable
*62# Activate divert on not reachable
#62# Deactivate divert on not reachable
##62# Unregister divert on not reachable
*#62# Check status of divert on not reachable
**67*PhoneNumber# Register and activate divert on busy
*67# Activate divert on busy
#67# Deactivate divert on busy
##67# Unregister divert on busy
*#67# Check status of divert on busy

Ex VodafoneNZ staff member 17 years 4 days
Retired Staff
Posts: 20,536
Registered: ‎06-08-2008

Re: The number you are calling is not currently assigned

by Retired Staff johnr Retired Staff
Message 7 of 9 (7,462 Views)

OK car phone duo I will need to fix this up tomorrow, Not cancelled 100% correct

 

Click on my user name and send me your mobile number,

 

 

 

Ex VodafoneNZ staff member 17 years 4 days
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Posts: 20,536
Registered: ‎06-08-2008

Re: The number you are calling is not currently assigned

by Retired Staff johnr Retired Staff
Message 8 of 9 (9,905 Views)

Fixed

Ex VodafoneNZ staff member 17 years 4 days
Solution
Accepted by topic author mdooher
‎03-10-2015 04:33 AM
Contributor
Posts: 60
Registered: ‎21-09-2011

Re: The number you are calling is not currently assigned

by Contributor mdooher Contributor
Message 9 of 9 (7,405 Views)

Thanks again John

 

Matthew

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