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Te Puke cell tower coverage

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Posts: 3
Registered: ‎11-02-2017

Te Puke cell tower coverage

by Sharpio Starter Poster
Message 1 of 7 (774 Views)
Has a with their wireless connection after the cell tower outside Te Puke upgrade to 4g.? Connection use to be great before tge uograde in December, now we keep losing connection and the speed is slow.Admittedly the mobile internet is using vodafones cell towers... but just wondered if anyone else round Te Puke was having any issues?.
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Registered: ‎24-08-2008

Re: Te Puke cell tower coverage

by Senior Contributor coffeebaron Senior Contributor
Message 2 of 7 (763 Views)
Yep, I have a customer having issues too. We have logged faults with Vodafone though our RBI provider. No fix yet.
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Community Manager
Posts: 1,398
Registered: ‎02-02-2013

Re: Te Puke cell tower coverage

by Community Manager Community Manager
Message 3 of 7 (759 Views)

Please dm me with as much detail as possible and I'll contact our network team.

Channel Manager, Help & Support
Vodafone New Zealand
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Starter Poster
Posts: 3
Registered: ‎11-02-2017

Re: Te Puke cell tower coverage

by Sharpio Starter Poster
Message 4 of 7 (716 Views)
I had sent you a reply.. just checking to see if you received my email to you regarding te puke cell tower. Cheers Sue
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Community Manager
Posts: 1,398
Registered: ‎02-02-2013

Re: Te Puke cell tower coverage

by Community Manager Community Manager
Message 5 of 7 (614 Views)

Yes, got the message. Work is planned for that area with new capacity coming.

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎11-02-2017

Re: Te Puke cell tower coverage

by Sharpio Starter Poster
Message 6 of 7 (608 Views)
Any idea of a time span ? As we are looking at moving to Spark.. as the speed is basically non existent....
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Senior Contributor
Posts: 353
Registered: ‎24-08-2008

Re: Te Puke cell tower coverage

by Senior Contributor coffeebaron Senior Contributor
Message 7 of 7 (151 Views)
Looks like a COW has landed in the town. Hopefully that will offload some capacity.
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