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Spotify using data with Music Pass

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Posts: 7
Registered: ‎20-06-2014
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Spotify using data with Music Pass

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by olsyboy Starter Poster
Message 1 of 6 (2,118 Views)

Hi

 

I am on Flex Prepay with a Mucis Pass odd on, however I am finding Spotify is using around 80-150mb a day. Spotify is included in the music Pass which is meant to give unlimited data.

 

Does this just mean I can carry on listening to music when my data has run out, or should it not be using any data at all?

 

Because it says "Participating apps will use a small proportion of plan data" which in my case is not true, it's a high proportion of plan data.

 

Thanks

Community Manager
Posts: 3,074
Registered: ‎02-02-2013

Re: Spotify using data with Music Pass

by Community Manager Community Manager
Message 2 of 6 (2,097 Views)

@olsyboy

Are you using the Spotify app?

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 7
Registered: ‎20-06-2014

Re: Spotify using data with Music Pass

by olsyboy Starter Poster
Message 3 of 6 (2,081 Views)
Hi @MikeHales

Yes. I am using the Spotify app.

Cheers
Posted from Generic Android 2.0
Community Manager
Posts: 3,074
Registered: ‎02-02-2013

Re: Spotify using data with Music Pass

by Community Manager Community Manager
Message 4 of 6 (2,062 Views)

@olsyboy

Definitely give us a call on 777, if you're using the app and have the pass, shouldn't be getting data use from your plan.

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 7
Registered: ‎20-06-2014

Re: Spotify using data with Music Pass

by olsyboy Starter Poster
Message 5 of 6 (2,160 Views)

Update for anybody interested.

 

It turns out that the data was being used because I was using Spotify through Android Auto, which is classified as USB tethering, which happens to be exempt under the Music Pass T&Cs, I am therefore going through 150mb per day listening to music on my commute.

Quite frankly, I find this ridiculous, it's not as if I am sharing my data with someone else's device, just using my car's speakers and the AA app which makes it safe to listen to Spotify whilst driving.

 

I really think this should be looked at, since the Music Pass allows unmetered data usage by connecting wirelessly to a speaker, which is essentially the same thing.

 

In the meantime I have to either come up with a work-around or cancel the Music Pass altogether

Community Manager
Posts: 3,074
Registered: ‎02-02-2013

Re: Spotify using data with Music Pass

by Community Manager Community Manager
Message 6 of 6 (2,031 Views)

@olsyboy

 

Thanks for sharing the update

Channel Manager, Help & Support
Vodafone New Zealand
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