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Slow RBI

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Posts: 12
Registered: ‎18-05-2015

Slow RBI

by tweakk Starter Poster
Message 1 of 8 (365 Views)

Hi, 

 

I'm on RBI 4g in Kinloch, Taupo.  It's been quite inconsistent over the last week or even longer.  Usually I get great speeds but sometimes I've been getting pings of 80 and download of 5mb/s.  Normally I'm getting 23 ping and about 50-60mb/s download.  Any idea of what's going on and when, hopefully, it'll be fixed??

 

Cheers

Starter Poster
Posts: 12
Registered: ‎18-05-2015

Re: Slow RBI

by tweakk Starter Poster
Message 2 of 8 (357 Views)
Also I've got a b3000 router. Is there a new one out yet that would be better, especially for Wi-Fi?
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Business Ninja Adept
Posts: 805
Registered: ‎30-07-2009

Re: Slow RBI

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 3 of 8 (334 Views)

Good morning,

 

The B300 isn't 4G compatible. Those speeds are normal for 3G. Just doing a quick check on the Kinloch cell site and there doesn't seem to be any problems at the moment with 3G.

 

Can you send me a few details including your Name, Rural Broadband number and four digit PIN.

 

Regards

 

Rochelle

Starter Poster
Posts: 12
Registered: ‎18-05-2015

Re: Slow RBI

by tweakk Starter Poster
Message 4 of 8 (330 Views)
No it's a b3000 not a 300 and it's definitely compatible as I've been using 4g for the last year and a half. I'll send you my details through pm though
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Business Ninja Adept
Posts: 805
Registered: ‎30-07-2009

Re: Slow RBI

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 5 of 8 (325 Views)

Sorry yes i meant B3000 my mistake. Still early must need more coffee!

 

Will check your PM Smiley Happy

 

Regards

 

Rochelle

Starter Poster
Posts: 12
Registered: ‎18-05-2015

Re: Slow RBI

by tweakk Starter Poster
Message 6 of 8 (322 Views)
Haha I know what you mean, having had mine yet Smiley Wink

Maybe it might mean I need a new modem?
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Starter Poster
Posts: 12
Registered: ‎18-05-2015

Re: Slow RBI

by tweakk Starter Poster
Message 7 of 8 (240 Views)
Would you be able to check the kinloch tower again please Rochelle? Just did a speedtest and got 42 ping, 33.33 upload and only 2.5 download. I should be getting a minimum of 30 download. This was at 5:04pm 2 June.

I've got the new modem (Wi-Fi on it is pretty average by the way) so it's not the hardware at fault. Also did the test in my phone on 4g with similar results so something is going in with the tower I think.

Cheers
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Starter Poster
Posts: 12
Registered: ‎18-05-2015

Re: Slow RBI

by tweakk Starter Poster
Message 8 of 8 (238 Views)
Actually I tell a lie. The phone was running at 26 down while the PC was running at 2-3 down so maybe something up with the aerial??
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