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Problem in Bill in respect of Customer relationship no. [Removed]

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Posts: 1
Registered: ‎05-05-2017

Problem in Bill in respect of Customer relationship no. [Removed]

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by navi615 New Poster
Message 1 of 2 (257 Views)

Dear Team,

 
This e mail in regard of problem in billing i ma facing, i am having a business connection at my shop in connection of this i had been offered if i take the connection of vodafone at my residence i shall be eligible for a 10 $ for the next 12 months with agreement as a promotional offer, according to that i had availed the connection and till the start date of this connection each and every time i have to call up your call center to avail that discount, same has not been showed in the from the very first bill. The main cache in this that i have to wait for minimum 30 minutes to get the issue resolved, which is not possible for every month.
 
I can't expect this kind of services from a reputed company like vodafone. Even today itself i had called up your call center and wait for 30 mins but unable to get the resolution.
 
I am writing this e mail to you and hope for a solution and updation of your records      
Vodafone Ninja
Posts: 175
Registered: ‎13-10-2013

Re: Problem in Bill in respect of Customer relationship no. [Removed]

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (224 Views)

Hi there,

Can you please send your account details to onlinecare@vodafone.co.nz with a link to this post and we'll take a look into ths for you.

Kate

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