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Pocket wifi R216 unlock

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Posts: 1
Registered: ‎02-09-2015
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Pocket wifi R216 unlock

by Adaoud New Poster
Message 1 of 3 (2,278 Views)
Hi,
Is the pocket wifi R216 locked to Nz Vodafone? If so how do I unlock it? I tried to call customer service, they told me that the IMEI number is not showing in their records which should be impossible as I purchased it from Albany mall Vodafone.

Need assistance please as I am abroad and need to Internet for work.
Anas
Posted from Apple iPhone

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Trusted Partner
Posts: 991
Registered: ‎26-06-2012

Re: Pocket wifi R216 unlock

by Trusted Partner Trusted Partner
Message 2 of 3 (3,952 Views)

Hi

 

The pocket wifi's are not locked. You will need to change the APN settings to enable data to work overseas. Are you picking up a signal from the SIM you are using?

192.168.1.0 and log in to the admin and change the Wifi.

 

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Accepted by MikeHales (Community Manager)
‎03-10-2015 04:33 AM

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Trusted Partner
Posts: 991
Registered: ‎26-06-2012

Re: Pocket wifi R216 unlock

by Trusted Partner Trusted Partner
Message 2 of 3 (3,953 Views)

Hi

 

The pocket wifi's are not locked. You will need to change the APN settings to enable data to work overseas. Are you picking up a signal from the SIM you are using?

192.168.1.0 and log in to the admin and change the Wifi.

 

Solution
Accepted by MikeHales (Community Manager)
‎03-10-2015 04:33 AM
Trusted Partner
Posts: 991
Registered: ‎26-06-2012

Re: Pocket wifi R216 unlock

by Trusted Partner Trusted Partner
Message 3 of 3 (2,260 Views)

Sorry, meant change the APN to the apns your network will need to provide to you Smiley Happy

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