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iPhone 3GS - Message Send Failure

New Poster
h3llboy47
Posts: 3
Registered: ‎24-11-2012

iPhone 3GS - Message Send Failure

by h3llboy47 New Poster
Message 1 of 9 (2,466 Views)
Hi All,

Recently i acqiured a iPhone 3gs as a replacement for me Lg Smartphone. It all worked snappy and then one day last week when trying to send a message to a 2degrees person, the progress bar got about 90% done, and then it holds there, and then says message send failure with a red exclamation mark. So i thought ok. Then i tried messaging another 2 people, each with a vodafone sim and vodafone handset. And it doesnt work for those two Only 5 of my 20 contacts work now, and the majority being vodafone.. Could it be my sim packing up on me? I'm Not Sure. But i would like some help based this way becasue ios5 and ios 4.3.3 had this probelem aswell, thats why i upgraded.

Cheers in advancement,

Alex
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Ninja Master
johnr
Posts: 17,141
Registered: ‎06-08-2008

iPhone 3GS - Message Send Failure

by Ninja Master Ninja Master
Message 2 of 9 (2,466 Views)
No way it's SIM related as the SIM is only used to ID a subscriber onto the mobile network
Systems Engineer at Vodafone NZ

I volunteer my time here on the community helping out, Not an official member of the social media team but I have worked in many parts of the business

** I am out of NZ between on Holiday between 20/4 to 28/4 **
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MaryU
Posts: 442
Topics: 5
Kudos: 142
Solutions: 45
Registered: ‎26-06-2012

iPhone 3GS - Message Send Failure

by Ninja Initiate Ninja Initiate
Message 3 of 9 (2,466 Views)
AlexWhite, on 24 November 2012 - 07:32 AM, said:

Hi All,

Recently i acqiured a iPhone 3gs as a replacement for me Lg Smartphone. It all worked snappy and then one day last week when trying to send a message to a 2degrees person, the progress bar got about 90% done, and then it holds there, and then says message send failure with a red exclamation mark. So i thought ok. Then i tried messaging another 2 people, each with a vodafone sim and vodafone handset. And it doesnt work for those two Only 5 of my 20 contacts work now, and the majority being vodafone.. Could it be my sim packing up on me? I'm Not Sure. But i would like some help based this way becasue ios5 and ios 4.3.3 had this probelem aswell, thats why i upgraded.

Cheers in advancement,

Alex



Hi Alex.

You can try doing a network reset. Many other things to look for on the Iphone that can cause this issue. Otherwise please call 0800921021 so we can look at this for you

Mary
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New Poster
h3llboy47
Posts: 3
Registered: ‎24-11-2012

iPhone 3GS - Message Send Failure

by h3llboy47 New Poster
Message 4 of 9 (2,466 Views)
Mary U, on 24 November 2012 - 10:25 AM, said:

AlexWhite, on 24 November 2012 - 07:32 AM, said:

Hi All,

Recently i acqiured a iPhone 3gs as a replacement for me Lg Smartphone. It all worked snappy and then one day last week when trying to send a message to a 2degrees person, the progress bar got about 90% done, and then it holds there, and then says message send failure with a red exclamation mark. So i thought ok. Then i tried messaging another 2 people, each with a vodafone sim and vodafone handset. And it doesnt work for those two Only 5 of my 20 contacts work now, and the majority being vodafone.. Could it be my sim packing up on me? I'm Not Sure. But i would like some help based this way becasue ios5 and ios 4.3.3 had this probelem aswell, thats why i upgraded.

Cheers in advancement,

Alex



Hi Alex.

You can try doing a network reset. Many other things to look for on the Iphone that can cause this issue. Otherwise please call 0800921021 so we can look at this for you

Mary


Hello, i've done a full network reset, and i even restored my phone to stock and still the same. My parent ssaid that they get it on their iphone aswell because they are changing to their own individual lines or something.
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MaryU
Posts: 442
Topics: 5
Kudos: 142
Solutions: 45
Registered: ‎26-06-2012

iPhone 3GS - Message Send Failure

by Ninja Initiate Ninja Initiate
Message 5 of 9 (2,466 Views)
AlexWhite, on 24 November 2012 - 11:58 AM, said:

Mary U, on 24 November 2012 - 10:25 AM, said:

AlexWhite, on 24 November 2012 - 07:32 AM, said:

Hi All,

Recently i acqiured a iPhone 3gs as a replacement for me Lg Smartphone. It all worked snappy and then one day last week when trying to send a message to a 2degrees person, the progress bar got about 90% done, and then it holds there, and then says message send failure with a red exclamation mark. So i thought ok. Then i tried messaging another 2 people, each with a vodafone sim and vodafone handset. And it doesnt work for those two Only 5 of my 20 contacts work now, and the majority being vodafone.. Could it be my sim packing up on me? I'm Not Sure. But i would like some help based this way becasue ios5 and ios 4.3.3 had this probelem aswell, thats why i upgraded.

Cheers in advancement,

Alex



Hi Alex.




You can try doing a network reset. Many other things to look for on the Iphone that can cause this issue. Otherwise please call 0800921021 so we can look at this for you

Mary


Hello, i've done a full network reset, and i even restored my phone to stock and still the same. My parent ssaid that they get it on their iphone aswell because they are changing to their own individual lines or something.


Hi Alex


Click on my username and PM me your details. Do not post your personal details on the forum.

Mary
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Ninja Master
johnr
Posts: 17,141
Registered: ‎06-08-2008

iPhone 3GS - Message Send Failure

by Ninja Master Ninja Master
Message 6 of 9 (2,466 Views)
Have you tried SIM card in another handset?
Systems Engineer at Vodafone NZ

I volunteer my time here on the community helping out, Not an official member of the social media team but I have worked in many parts of the business

** I am out of NZ between on Holiday between 20/4 to 28/4 **
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New Poster
h3llboy47
Posts: 3
Registered: ‎24-11-2012

iPhone 3GS - Message Send Failure

by h3llboy47 New Poster
Message 7 of 9 (2,466 Views)
johnr, on 25 November 2012 - 07:53 AM, said:

Have you tried SIM card in another handset?


I tried it in my Lg GT540 works good. Picks it up and sends flawlessly. I hope its not my iphone.
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Ninja Master
johnr
Posts: 17,141
Registered: ‎06-08-2008

iPhone 3GS - Message Send Failure

by Ninja Master Ninja Master
Message 8 of 9 (2,466 Views)
Well that shows it's not the SIM card and shows it's not the network, So really does not leave much else

John
Systems Engineer at Vodafone NZ

I volunteer my time here on the community helping out, Not an official member of the social media team but I have worked in many parts of the business

** I am out of NZ between on Holiday between 20/4 to 28/4 **
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Ninja Initiate
RochelleB
Posts: 399
Registered: ‎30-07-2009

iPhone 3GS - Message Send Failure

by Ninja Initiate Ninja Initiate
Message 9 of 9 (2,466 Views)
Good morning,
Did you PM Mary?
When sending the message is it failing to send as an iMessage or SMS? (iMessage appears in Blue, SMS in green).

Regards
Rochelle B
I don't mind going nowhere, as long as it's an interesting path!





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