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hi

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Starter Poster
Posts: 2
Registered: ‎15-08-2015

hi

by babymalea Starter Poster
Message 1 of 3 (610 Views)
Hi I wondering because my phone can't txt to a short number
Posted from Vodafone VF695
Vodafone Ninja
Posts: 36
Registered: ‎19-06-2015

Re: hi

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (579 Views)

Morning,

 

We are very sorry about the delayed response. 

 

Could you provide us your mobile number? Which number are you trying to text to? 

 

Thank you.

 

^Steve

Vodafone Ninja
Posts: 206
Registered: ‎18-08-2015

Re: hi

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 3 of 3 (568 Views)

Hello,

 

Morning and welcome @babymalea to the Vodafone Community.

 

I would recommend checking the settings for Messaging Permissions on your mobile. Just follow the next steps:

 

1. Go to Settings

2. Go to Apps, or Application Manager

3. Swipe to the right, until you see on top of the page showing "All"

4. Scroll down untill you find Messaging

5. Inside Messaging, look for an option called Permissions, or Send Premium SMS. Make sure this option is set to "Always Allow" in order to let your TXTs to short numbers go through.

 

If still no joy, just send us a private message with your mobile number and we will look into it for you.

 

Thanks

Ahmed

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