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Written (email) contact with Vodafone

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Posts: 1
Registered: ‎04-04-2018

Written (email) contact with Vodafone

by Michiel New Poster
Message 1 of 2 (346 Views)

Why is it impossible to have written (email) contact with Vodafone - either through a chat (with transcript) or email.

 

I would like the details of communication with Vodafone to be in written form. So that its clear of what is discussed.

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New Poster
Posts: 1
Registered: ‎06-04-2018

Re: Written (email) contact with Vodafone

by K_B_Aro New Poster
Message 2 of 2 (340 Views)

Having just been messed around by Vodafone 3 times for a **bleep** fibre install I would completey agree- a written record would be preferable to being told they have no record of my conversation even though I have confirmation texts from them

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