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Telecom phone, vodafone sim

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Posts: 1
Registered: ‎22-01-2017
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Telecom phone, vodafone sim

by CathyBateup New Poster
Message 1 of 2 (559 Views)

I have been given a Samsung S6 but at the moment it is locked to Spark and I am with Vodafone, so was wondering what I can do use my sim card with this phone as at the moment it is not accepting it?  Any suggestions would help.  The Samsung is from my parents so they are able to change things with Spark if that is what would be needed?  

 

Thanks

 


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Business Ninja Adept
Posts: 802
Registered: ‎30-07-2009

Re: Telecom phone, vodafone sim

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (1,080 Views)

Hi,

 

You will need to speak with Spark to have the device unlocked.

 

http://www.spark.co.nz/unlockdevice

 

Regards

 

Rochelle

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Accepted by MikeHales (Community Manager)
‎23-01-2017 09:07 AM

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Business Ninja Adept
Posts: 802
Registered: ‎30-07-2009

Re: Telecom phone, vodafone sim

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (1,081 Views)

Hi,

 

You will need to speak with Spark to have the device unlocked.

 

http://www.spark.co.nz/unlockdevice

 

Regards

 

Rochelle

Solution
Accepted by MikeHales (Community Manager)
‎23-01-2017 09:07 AM
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