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My internet has stopped working but phone/tv are fine

New Poster
Posts: 1
Registered: ‎24-03-2017

My internet has stopped working but phone/tv are fine

by KirstyHumm New Poster
Message 1 of 2 (396 Views)

Hi there,

 

my broadband and has stopped working and computer keeps saying "secured,no internet". My phone and TV connections are fine. I have tried restarting my modem. Help please!!

Posted from Apple iPhone
Vodafone Ninja
Posts: 353
Registered: ‎21-07-2015

Re: My internet has stopped working but phone/tv are fine

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (388 Views)

Hey @KirstyHumm

 

What kind of connection do you have? ADSL/VDSL/Cable/Fibre/FibreX?

 

What lights are stable and/or flashinng on your modem?

 

 

^Hamish