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Message for Maria/online geek assistance provider

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Registered: ‎07-06-2018

Message for Maria/online geek assistance provider

by DianeTurner New Poster
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Hi 

 

Last night Maria was helping me with my sky and broadband problems.  When she asked me to turn everything off so that she could work on the problem, I did - including the phone I was talking to her on!  I left my cellphone at work last night, accidentally, and now that it is charged up I have found a message from her - unfortunately I cannot call her back and she didn't leave a number.

 

This morning I still had no internet or sky tv. 

 

Can someone call me tonight to sort out please - I will have both my landline and cellphone in action.  Why should someone call me back - because (a) I am tired of being on hold for 30 mins plus: and (b) you sent a technican last week - who obviously did not sort out the problem - in fact all he did was change three connectors inside the house and was only there for a couple of minutes.

 

Note Maria was lovely and very helpful - at a time that I was feeling a rather frustrated and unloved customer.

 

Thanks 

 

Diane

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