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Email

Starter Poster
Posts: 2
Registered: ‎19-12-2014

Email

by mahoe Starter Poster
Message 1 of 6 (826 Views)

Hi I am unable to log on to my email...keeps saying login failed. It is a webmail acount and I had loads of "returned" mail (170) for the last couple of days like someone has got into my account???? Can you tell me whats happening?

Community Manager
Posts: 1,416
Registered: ‎02-02-2013

Re: Email

by Community Manager Community Manager
Message 2 of 6 (823 Views)

@mahoe

 

What is your webmail - Vodafone.co.nz, Paradise or Clearnet?

 

Yours

 

m

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 2
Registered: ‎19-12-2014

Re: Email

by mahoe Starter Poster
Message 3 of 6 (789 Views)

its ihug.co.nz

Business Ninja Adept
Posts: 1,408
Registered: ‎30-09-2014

Re: Email

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 6 (780 Views)

@mahoe sounds like we've restricted your account due to spam. Can you please PM me your email address, DOB & Address and I will take a look Smiley Happy.

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
New Poster
Posts: 1
Registered: ‎21-01-2017

Re: Email

by TrishMcQueen New Poster
Message 5 of 6 (93 Views)

hi  therwe

just want to if i can get onto my emaik yet as i have been off all day

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Contributor
Posts: 53
Registered: ‎27-04-2012

Re: Email

[ Edited ]
by Contributor capcomnz Contributor
Message 6 of 6 (88 Views)

Hi @TrishMcQueen

If your on Clearnet or Paradise there are problems.

The original post above is from 2014 and looks like they had other problems as being on ihug ??

 

If you are on Clearnet or Paradise then check the Network Status page to keep up to date

http://www.vodafone.co.nz/help/network-status/

 

I've found a couple of times i've been able to log into Webmail (I'm on Clearnet)

 

Also there are these links from Vodafone as well

http://community.vodafone.co.nz/t5/Vodafone-network-status/System-Issue-Clearnet-and-Paradise-email/...

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