10-03-2017 02:22 PM
22-03-2017 05:57 PM
This is very concerning news indeed, I am actually thinking of getting a fibre connection setup with vodafone but i certainly don't want these nasty catches.
What happened in the end? Did Vodafone make any amendments? Certainlly this is a direct violation against Fair Trading Act? By the sound of things Vodafone sales were promising something thats written otherwise somewhere else, certainly if there is any false information given by the sales team, customers shouldn't be punished for it?
Other than that, the billing issue, rude attitude, ridiculously slow turn around...etc. i believe most of us who used Vodafone would have experienced it at one point.
10-04-2017 05:02 PM
I have been trying since the 27th March to get sense from some one in the Vodafone organization to connect up fiber landline and sky in our new home it's like pulling teeth. How the hell a business can be run by such an incompatent bunch I will never know. I wish I could get hold a a very senior manager so I could tell him what is going on.
10-04-2017 07:04 PM
11-04-2017 03:54 PM
I do apologise for the inconvenience caused by both of your separate issues and I will do what I can to remedy, if both of you could click my name and send me a message with your specific details (Shell I will need to know your neighbours address) and see what I can do.
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