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Cant get into phone

New Poster
Posts: 1
Registered: ‎07-09-2017

Cant get into phone

by Helen51 New Poster
Message 1 of 2 (193 Views)

Help, I went to use my Vodafone smart V8, put my finger on the finger print thing and nothing happened. The screen has remained black and the other way in, the keypad didnt come on. Thinking the battery could be flat i plugged in charger and a white battery picture came up that said 66%. I rang my ph from the landline and it didnt ring. On my landline the voicemail came on though. Any ideas?

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Vodafone Ninja
Posts: 377
Registered: ‎21-07-2015

Re: Cant get into phone

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (168 Views)

Hi @Helen51

 

If this is still happening you would be best to take your phone into your local Vodafone store and they'll be able to take a look at it for you.

 

Thanks

^Hamish

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