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Telecom phone, vodafone sim

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New Poster
Posts: 1
Registered: ‎22-01-2017
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Telecom phone, vodafone sim

by CathyBateup New Poster
Message 1 of 2 (425 Views)

I have been given a Samsung S6 but at the moment it is locked to Spark and I am with Vodafone, so was wondering what I can do use my sim card with this phone as at the moment it is not accepting it?  Any suggestions would help.  The Samsung is from my parents so they are able to change things with Spark if that is what would be needed?  

 

Thanks

 


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Business Ninja Adept
Posts: 778
Registered: ‎30-07-2009

Re: Telecom phone, vodafone sim

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (817 Views)

Hi,

 

You will need to speak with Spark to have the device unlocked.

 

http://www.spark.co.nz/unlockdevice

 

Regards

 

Rochelle

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Accepted by MikeHales (Community Manager)
‎23-01-2017 09:07 AM

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Business Ninja Adept
Posts: 778
Registered: ‎30-07-2009

Re: Telecom phone, vodafone sim

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (818 Views)

Hi,

 

You will need to speak with Spark to have the device unlocked.

 

http://www.spark.co.nz/unlockdevice

 

Regards

 

Rochelle

Solution
Accepted by MikeHales (Community Manager)
‎23-01-2017 09:07 AM
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