New account

Starter Poster
Posts: 2
Registered: ‎28-12-2016

New account

by Phenom Starter Poster
Message 1 of 3 (237 Views)

Hi, I received a Vodafone from my grand kids for Xmas. Now I am a 70 years old, and have not had a great deal to do with Cell phones.

The gift was one of the cheaper phones, but it"s the thought ,not the cost that matters.

My concern is that when they set the phone up for me, it would not work.

It needed a top up.

Would you not think once the phone was set up ,it would work right away, and then you get your plan and top up plans.

My grand kids were a bit disapointed, as I was.

thanks for reading.

Vodafone Ninja
Posts: 410
Registered: ‎30-08-2016

Re: New account

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (221 Views)

Hi there,


Thanks for the feedback.


It depends on the SIM card you get with the phone, you can get a basic one that doesn't have any credit, or you can get ones which come with a prepay plan included for the first month.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Starter Poster
Posts: 2
Registered: ‎28-12-2016

Re: New account

by Phenom Starter Poster
Message 3 of 3 (208 Views)

Thanks Sam,

for the info.Maybe if the grand kids knew this when they purchased the phone.

Once again thank you.

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