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How to use My Vodafone App to buy more roaming data in Sri Lanka

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Posts: 6
Registered: ‎04-04-2015
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How to use My Vodafone App to buy more roaming data in Sri Lanka

by LouiseShanly83 Starter Poster
Message 1 of 10 (2,240 Views)

A friend of mine is travelling in Sri Lanka and is running out of data and wants to buy more but can't figure out who to use the Vodafone App to do that.  Can you help?


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Business Ninja Adept
Posts: 1,359
Registered: ‎30-09-2014

Re: How to use My Vodafone App to buy more roaming data in Sri Lanka

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 7 of 10 (3,199 Views)

Yes texting to 747 will work from Sri Lanka, as I mentioned, if he has finished his data bundle, and tries to browse another website, he will be redirected to a page to purchase more data.

 

Yes the format you have mentioned is correct

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.

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Accepted by Lon (Staff)
‎03-10-2015 04:33 AM

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Business Ninja Adept
Posts: 1,359
Registered: ‎30-09-2014

Re: How to use My Vodafone App to buy more roaming data in Sri Lanka

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 10 (2,231 Views)

@LouiseShanly83 your friend can either try browsing to any website and will be redirected to a landing page prompting her to purchase more Data Angel Overseas bundle or she can provision it via TXT.

 

$15 for 40MB $30 for 100MB $50 for 200MB

 

Free TXT to 747 B and size of bundle to buy (i.e B40, B100 or B200)

 

Data Angel Overseas

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
Starter Poster
Posts: 6
Registered: ‎04-04-2015

Re: How to use My Vodafone App to buy more roaming data in Sri Lanka

by LouiseShanly83 Starter Poster
Message 3 of 10 (2,219 Views)

Thanks Sebastian.  Will this work from Sri Lanka?  My friend is currently over there?   Also how does he pay - does the cost just go on his account?

Business Ninja Adept
Posts: 1,359
Registered: ‎30-09-2014

Re: How to use My Vodafone App to buy more roaming data in Sri Lanka

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 10 (2,216 Views)

Yes this will work in Sri Lanka and yes the cost goes on his account.

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
Starter Poster
Posts: 6
Registered: ‎04-04-2015

Re: How to use My Vodafone App to buy more roaming data in Sri Lanka

by LouiseShanly83 Starter Poster
Message 5 of 10 (2,215 Views)

Sorry - I mean will texting 747 from Sri Lanka work - will the network there identify the number.  I don't think my friend will be trying a website as he's running out of data.

Starter Poster
Posts: 6
Registered: ‎04-04-2015

Re: How to use My Vodafone App to buy more roaming data in Sri Lanka

by LouiseShanly83 Starter Poster
Message 6 of 10 (2,211 Views)

Cool, OK fingers crossed.  I will let him know.  So just 747 as the 'To' number and then B200 in the message field?

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Business Ninja Adept
Posts: 1,359
Registered: ‎30-09-2014

Re: How to use My Vodafone App to buy more roaming data in Sri Lanka

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 7 of 10 (3,200 Views)

Yes texting to 747 will work from Sri Lanka, as I mentioned, if he has finished his data bundle, and tries to browse another website, he will be redirected to a page to purchase more data.

 

Yes the format you have mentioned is correct

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM
Starter Poster
Posts: 6
Registered: ‎04-04-2015

Re: How to use My Vodafone App to buy more roaming data in Sri Lanka

by LouiseShanly83 Starter Poster
Message 8 of 10 (2,206 Views)

Just thinking about my original question - can he buy more data using the My Vodafone App - that's where he initially looked but couldn't find anything.

Contributor
Posts: 114
Registered: ‎27-03-2015

Re: How to use My Vodafone App to buy more roaming data in Sri Lanka

by Contributor clutsy15 Contributor
Message 9 of 10 (2,197 Views)

LouiseShanly83 wrote:

Just thinking about my original question - can he buy more data using the My Vodafone App - that's where he initially looked but couldn't find anything.


NO, for some reason you can only use those text codes, I'm sure eventually you will be able to do it from the app.

Starter Poster
Posts: 6
Registered: ‎04-04-2015

Re: How to use My Vodafone App to buy more roaming data in Sri Lanka

by LouiseShanly83 Starter Poster
Message 10 of 10 (2,177 Views)

Thanks!