05-11-2017 09:05 PM
05-11-2017 03:31 PM
we purchased a Sure Signal on the 18th September this year. On friday 3rd November it has stopped working. There is nothing wrong with our Internet as we have no issues there. We have done the turn on/off and still all we get is a flashing red light. Can't phone tech support as we have no phone reception now.
24-10-2017 03:22 PM
Yes - sorted thanks. Now got there stuff whitelisted withg vodafone. thanks for the help
11-10-2017 09:13 PM
10-10-2017 04:41 PM
thanks for your fast reply Mike. the interenet supplier has come back with this. i have also restarted the device but still no go
I've added port 8, and also checked the existing port forwards for the SureSignal device.
I can confirm they are correct to Vodafone's requirements.
The external WAN IP allocated to your account won't change, and is fully accessible from other providers networks.
It's not sitting behind our firewall or affected by CGNAT.
If the device still doesn't work, let me know what Vodafone come back with, and i'd be happy to help.
Look forward to hearing back from you soon - Scott.
09-10-2017 05:13 PM
Thanks for the post.
Ports 8, 50, 500 and 4500 open on the router for incoming and outgoing traffic?
Copyright © Vodafone New Zealand Ltd