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private message, it said You have reached the limit for number of private messages that you can send

Contributor
Posts: 59
Registered: ‎09-04-2013

private message, it said You have reached the limit for number of private messages that you can send

by Contributor jacky5878 Contributor
Message 1 of 8 (409 Views)

Hi Vodafone

 

How come when i PM on your vodafone assistant on this forum, it said

 

You have reached the limit for number of private messages that you can send for now. Please try again later.

 

thanks 

Jacky 

Business Ninja Adept
Posts: 1,756
Registered: ‎30-09-2014

Re: private message, it said You have reached the limit for number of private messages that you can

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 8 (400 Views)

@jacky5878wrote:

Hi Vodafone

 

How come when i PM on your vodafone assistant on this forum, it said

 

You have reached the limit for number of private messages that you can send for now. Please try again later.

 

thanks 

Jacky 


Have you been sending a lot of Private Messages on here?

NOC Engineer | Vodafone NZ
Contributor
Posts: 59
Registered: ‎09-04-2013

Re: private message, it said You have reached the limit for number of private messages that you can

by Contributor jacky5878 Contributor
Message 3 of 8 (389 Views)
Hi there, no not really.... What should I do now? Thanks
Posted from Apple iPad
Business Ninja Adept
Posts: 1,756
Registered: ‎30-09-2014

Re: private message, it said You have reached the limit for number of private messages that you can

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 8 (352 Views)

Clearly it sounds like some limit has been hit.

 

This is a job for @MikeHales can you please check on @jacky5878 's profile.

NOC Engineer | Vodafone NZ
Community Manager
Posts: 2,859
Registered: ‎02-02-2013

Re: private message, it said You have reached the limit for number of private messages that you can

[ Edited ]
by Community Manager Community Manager
Message 5 of 8 (348 Views)

@jacky5878

Yes, there is a platform limitation on the number of messages you can send in a period of time - designed to avoid abuse by spammers. You should be able to send again soon but if the issue persists, let me know - though you must be sending a few to hit that limit!

 

  • A user can't make more than 1 post in 30 seconds.
  • A user can't make more than 5 posts in 600 seconds (10 minutes)
  • A user can't make more than 20 posts in 3600 seconds (1 hour)

Cheers

m

Channel Manager, Help & Support
Vodafone New Zealand
Expert Contributor
Posts: 628
Registered: ‎21-05-2015

Re: private message, it said You have reached the limit for number of private messages that you can

by Expert Contributor Expert Contributor
Message 6 of 8 (335 Views)

@MikeHaleswrote:

@jacky5878

Yes, there is a platform limitation on the number of messages you can send in a period of time - designed to avoid abuse by spammers. You should be able to send again soon but if the issue persists, let me know - though you must be sending a few to hit that limit!

 

  • A user can't make more than 1 post in 30 seconds.
  • A user can't make more than 5 posts in 600 seconds (10 minutes)
  • A user can't make more than 20 posts in 3600 seconds (1 hour)

Cheers

m


These are posts your talking about the OP is having issues with Private Messages.

Contributor
Posts: 59
Registered: ‎09-04-2013

Re: private message, it said You have reached the limit for number of private messages that you can

by Contributor jacky5878 Contributor
Message 7 of 8 (316 Views)

Hi there @MikeHales

 

Hmm, i didn't even know when was the last time i used PM on the vodafone forum... this is a total surprise for me...

 

oh well as you can see i post really often here, certainly on the PM...

 

Jacky 

Community Manager
Posts: 2,859
Registered: ‎02-02-2013

Re: private message, it said You have reached the limit for number of private messages that you can

by Community Manager Community Manager
Message 8 of 8 (292 Views)

@jacky5878

Yes, weird, not you for sure. A system glitch perhaps but thanks for mentioning.

Channel Manager, Help & Support
Vodafone New Zealand
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