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paradise.net.nz stopped sending receiving emails

Starter Poster
Posts: 3
Registered: ‎02-10-2017

paradise.net.nz stopped sending receiving emails

by Deanocantab Starter Poster
Message 1 of 4 (354 Views)

As of 22nd September my email account paradise.net.nz has stopped sending and receiving emails.

It just comes up with some error message when I hit send/ receive

 

What has happened and how can this be easily fixed.

I do have a gmail account, but this has not been linked to Outlook yet.

 

This problem seems to have been mentioned by many other posts on here and I really want this rsolved asap.

Community Manager
Posts: 2,131
Registered: ‎02-02-2013

Re: paradise.net.nz stopped sending receiving emails

by Community Manager Community Manager
Message 2 of 4 (347 Views)

@Deanocantab

Apologies for the break in service, please message me with your email address and I'll get it looked into.

Cheers

m

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎02-10-2017

Re: paradise.net.nz stopped sending receiving emails

[ Edited ]
by Deanocantab Starter Poster
Message 3 of 4 (335 Views)

 

 

I've re-sent my address to your personal inbox

 

Thanks for your help with this

 

Dean

Starter Poster
Posts: 3
Registered: ‎02-10-2017

Re: paradise.net.nz stopped sending receiving emails

by Deanocantab Starter Poster
Message 4 of 4 (207 Views)

Thanks to the ninjas at Vodafone for helping me out. Everything is working fine and all emails to my old paradise account are being forwarded to my Gmail account. Excellent!

When all of the paradise emails "stopped working" on 22 September into my inbox (not a fault of Vodafone but more a microsoft issue), this meant I have a bunch of emails from 22 September until 10 October which I'm hoping are still on a Vodafone server somewhere? Would it be possible to have these forwarded from my paradise account to my Gmail account please just for this period of time?

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